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How playct Handles Your Personal Information

This privacy policy covers exactly what data playct collects when you open an account, make a deposit via PayPal, Venmo, or Play+, or browse our lobby — and what we do with it.

Account data collectionPayPal, Venmo, Play+ payment dataCookie and device trackingData retention periodsYour right to request deletion
playct How playct Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Our data practices are built around four commitments: secure storage, minimal sharing, clear retention windows, and a straightforward path for you to act on your rights. Every section of your account — from your PayPal deposit history to your session logs — is covered by the same controls.

Encryption at Rest and in Transit

Your account data is encrypted using current industry standards. Session data transmitted during PayPal, Venmo, or Play+ transactions travels over SSL so it cannot be read in transit.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand which pages you visit. You can adjust cookie preferences from the cookie banner shown on your first visit.

Retention and Deletion

Account records are retained for as long as required by applicable state law, typically tied to transaction and identity verification obligations. Once those periods pass, we delete or anonymize the data.

No Data Sale

We do not sell your personal data to marketers or data brokers. Payment processor data sharing is limited strictly to what is needed to process your deposit or withdrawal request.

PRIVACY CONTACT

Reach Us About Your Privacy Rights

If you want to review what data we hold on your account, request a correction, or ask us to delete your information, our support team handles privacy requests directly. You can reach us through live chat inside your account dashboard, by email at the address listed in your account settings, or through our contact form. We aim to respond to all data requests within the timeframe required by applicable state privacy law.

Live Chat Start a chat from inside your account dashboard. Select 'Privacy Request' from the topic menu so your message reaches the right team without delay.
Email Support Send your request to the email address listed under Account Settings. Include your registered email so we can locate your data record quickly.
Contact Form Use the contact form on the site and choose the 'Data and Privacy' category. We log every submission with a ticket number you can reference for follow-up.

Common Questions About Your Privacy at playct

These are the questions we hear most often about how playct handles personal data, how to access your records, and what happens to your information when you close your account.

We collect your name, email, date of birth, state of residence, and a government ID for identity verification. Payment method details like your PayPal email or Play+ wallet ID are also stored at the transaction level.

We share data only with payment processors — PayPal, Venmo, Play+ — and identity verification providers, and only what each party needs to complete their specific function. We do not share or sell your data to advertisers.

Log in to your account and use the live chat or contact form to submit a data access request. Select 'Privacy Request' as the topic so it reaches the correct team. We respond within the window your state law requires.

Yes. Submit a deletion request through live chat or email. We will remove or anonymize your records after satisfying any legal retention obligations tied to your transaction history and identity verification file.

Deposit and withdrawal records, including PayPal and Venmo transaction references, are retained for the period required under applicable state law. After that window closes, records are deleted or anonymized from our systems.

We use session cookies for login continuity and analytics cookies to measure page performance. A cookie preference banner appears on your first visit, and you can update those choices any time through your browser settings.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.