Reference

Terms Conditions That Cover Your playct Account

These terms govern your account on playct — how you open it, how you fund it through PayPal, Venmo, or Play+, and what both you and we are committed to.

Account eligibility appliesState law governs accessPayPal, Venmo, Play+ coveredChanges notified via emailContact support with questions
playct Terms Conditions That Cover Your playct Account
REACH OUR TEAM

How to Contact Us About These Terms

If anything in these terms raises a question, our support team can walk you through it. We're here to help you understand what applies to your account and what steps to take if something doesn't look right.

Live Chat Open the chat window from any page in your account dashboard. Our team responds during operating hours and can address terms-related questions directly.
Email Support Send a message to our support address for detailed terms questions, account disputes, or written confirmation of a policy. Expect a response within one business day.
Account Help Center The Help Center in your account settings covers common terms questions, identity verification steps, and how to request account changes or closures.
HOW WE HANDLE YOUR ACCOUNT

Data, Security, and Your Rights Under These Terms

These terms aren't just obligations on your end — they define what we owe you too. Here's how we handle the key areas that matter most to your account.

Data Retention

We keep account records for as long as your account is active and for the period required by applicable law after closure. You can request a summary of your account data through the Help Center.

Account Security

Your account is protected by password and optional two-factor authentication. We never store full payment credentials — PayPal, Venmo, and Play+ transactions route through their own secure environments.

Cookie Use

We use cookies to keep your session active, remember your preferences, and measure how the lobby performs. You can manage cookie settings from your browser, though some features may not work without them.

Requesting Changes

To update your account details, request data deletion, or close your account, contact support via live chat or email. Identity verification is required before we process any account change.

Common Questions About These Terms

Real questions from people reading through before they start. If yours isn't here, our support team has the answer.

These terms apply to anyone who creates and uses a playct account. If you're accessing the platform from a state where online gaming is permitted, these are the rules that govern that relationship.

We'll send an email to your registered address before any update takes effect. You can review the new version and decide whether to continue using your account under the revised terms.

Access depends on your state's laws around online casino and sportsbook activity. playct is available in eligible states only — we don't operate in states where this type of activity isn't authorized.

Verification confirms the payout goes to the account owner's verified wallet — whether that's PayPal, Venmo, or Play+. It protects you and keeps our process compliant with applicable requirements.

Contact support through live chat or email and request account closure. Once your identity is verified and any balance is reviewed, we'll return remaining funds to your verified payment method.

The current terms are always posted on this page. If you've received an email about an update, the revised version will be live here on the effective date stated in that notice.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.